SECTION 1
Traders International Pty Ltd
Traders International Pty Ltd (Traders International) is a resident Australian Company providing marketing and advertising services to Traders International Inc (Traders), a non-resident provider of FOREX trading education.
Traders delivers an internet based education packages that specialises in trading the US and European share index futures markets. Clients pay $7750 AUD to subscribe to said education packages. The education is delivered by Traders over the internet and is supplied 24 hours per day from a server in Houston, Texas, USA. Clients are sent an access code and they are required to log on any time they wish to access the modules and they retain permanent access to these modules.
Multiple virtual trading rooms are delivered by Traders over the internet and clients are required to log in to these rooms to watch the US and European markets live. The market being watched at any time is at the discretion of the trading room moderator. The role of the moderator is to mark buy and sell signals that agree with the educational teachings of the Traders education packages. Clients pay a set fee per month to have access to the Traders trading rooms, and this income is split between Traders and Traders International.
Traders International promotes awareness of the trading program by generating publicity by direct and virtual marketing as well as presenting information seminars and full day workshops to potential subscribers of the education package. Traders International does not provide the education packages during the marketing or promotion events.
Traders International specialises in the promotion of specific online electronic trading platforms offered by owners of such services to retail clients. These trading platforms provide access to the global futures markets enabling clients to buy and sell Emini Futures contracts as they choose.
For the purpose of FOREX education and trading, Traders International (ACN 138354515) is an authorised representative of Falconer Bellomo and Co Limited (AFSL 244315) which is a referring broker to Forex Capital Markets (FXCM) and all trades are cleared through FXCM.
Our goal is to provide financial product advice of a general nature only and this is governed by the general advice section of our affiliated AFSL holders.
Clients of Traders International range from active market traders to passive investors with an interest in the spot, market and contemporary trading strategies.
WHICH LICENSED ENTITIES DOES THIS FSG REFER TO AND WHAT SERVICES ARE PROVIDED?
Traders International is a corporate authorised representative of Falconer Bellomo & Company Limited, who are licensed as an Australian Financial Services Licensee (No. 244315) under the Corporations Act.
This enables Traders International to provide financial product advice that only constitutes general advice under the laws governing financial services in Australia. This can include information about FXCM trading products and similar providers of on line trading platforms and the underlying markets. Any information you receive from Traders International in the form of market and research reports or web site content should only be regarded as general advice.
THE NATURE OF ADVICE GIVEN BY TRADERS INTERNATIONAL
We will not provide you with personal advice. Personal advice is advice that takes into consideration one or more of your objectives, financial situation or need or advice which could reasonably be regarded as having done so. You will therefore not receive a statement of advice from us. We will only provide you with general advice; general advice is advice that is not personal advice.
This means that when we provide general advice to you, the advice will not take into account your objectives, financial situation or needs. It is important for you to consider these matters. Accordingly we make no warranties or guarantees that the content of the advice given is suitable for your individual situation. You should consider seeking independent advice before making any decisions about the Traders, Traders International or FXCM products and/or using the services offered by these or similar on line service providers.
Under the law governing financial services, general advice has a defined meaning which may be different to what you understand and expect general advice to mean. In the context of the provision of financial services, general advice can include information about financial products, financial markets and the products supplied by on line service providers.
Any information Traders International may provide you about online trading products, online service providers, the financial markets, or any discussions with a Traders International employee should only be regarded as general advice. Market updates, research reports, historical performance charts, web site content are examples of the general advice we may provide.
You should obtain professional financial advice based on your own particular circumstances before making any investment decision on the basis of the general advice provided by Traders International in the course of its training and your relationship with Traders International staff.
Traders International may collect personal or investment information from you to identify you and to administer your relationship with us. Collection of personal information does not imply that personal advice was given.
SECTION 2
Traders International PRODUCTS
Traders International focuses solely on the following products:
•· General financial product advice with respect to derivatives and foreign exchange education.
IDENTIFY THE RISKS
Clients of Traders International should be advised that trading Foreign Exchange on margin carries a high level of risk and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange during or after you have purchased services or received advice from Traders International, you should carefully consider your investment objectives, level of experience and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose.
When deciding to purchase products from Traders International you are advised to consider the limitations of the advice given.
SECTION 3
HOW ARE WE REMUNERATED FOR THE SERVICES WE PROVIDE?
You will be charged fees in relation to the trading education services and products which we provide as per the detail in Section 1. These fees are subject to change and clients will be notified of changes at the time of purchase. Following is a schedule of fees and charges which currently apply.
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1.
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Lifetime Membership to Traders International Inc.
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$7750 AUD (one-of).
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2.
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Access to the Traders Virtual Trading Rooms.
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Up to $300 USD/ month.
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COMMISSIONS PAID TO STAFF AND CONSULTANTS
Compensation is paid to staff and consultants out of the price paid by you for training services. The amount of commission paid to staff and consultants is negotiated on an individual basis depending upon their employment relationship or contract with Traders International, the volume of sales, seniority and individual performance targets.
These commissions can range from 10% of the price paid by you to 50% of the price paid by you, dependent on individual agreements.
REBATES PAID BY FXCM AND OTHER ON LINE TRADING PLATFORM PROVIDERS
Falconer Bellomo and Co Limited (Falconer) has a referring broker agreement with FXCM.
There is an arrangement in place between FXCM, Traders International and Falconer whereby FXCM agrees to compensate Traders International and Falconer for introducing clients to FXCM. Such compensation may be on a per trade basis or other basis.
In the event that a client of Traders International was to open a trading account with FXCM, Falconer may be eligible to receive compensation under its referring broker agreement generally known as a rebate. The rebate to referring brokers for introducing a client ranges from 0.25pips to 1.00pips per round turn often described as 25 or 100 parts per million of currency. In the event that Falconer is paid a rebate then this rebate may be shared with Traders International.
For more detailed information on pips, you are referred to the FXCM product disclosure statement at the time of opening an account with them.
Falconer Bellomo and Traders International are eligible to become a referring broker to other on line trading platforms and signal providers, all of whom pay rebates to referring brokers. These rebates are comparable to those paid by FXCM and can range from 0.25pips to 1.00pips per round turn.
SECTION 4
WHAT INFORMATION DO WE NEED TO OBTAIN AND HOW WILL IT BE DEALT WITH?
We value the privacy of your personal information. In general your basic personal information will be used for establishing and maintaining you as a client and for the purpose of providing our various services to you.
Your personal information may be disclosed internally for reasons of administration and operations.
We may be required to disclose your information to any court or tribunal, authority or regulatory body such as ASIC and operators of disputes or complaints resolution schemes to enable compliance with relevant legislation and regulations. We may be required to disclose your information to debt collectors, credit reporting agencies, our auditors, contractors or service providers and to other parties authorised and/or required by law to collect your information.
Unless required by law or regulation, your personal information will not be passed to any third-party without your consent. Your personal information is stored securely and you have the right to review it and request its correction if in error.
Traders International Contact Information
You can contact us by
- Telephoning us on +61 7 5477 5791 between 9.00am and 5.00pm Monday to Friday Qld time.
- Emailing us at
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•· Writing to us at address 113 Brisbane Rd Mooloolaba QLD 4557 AUSTRALIA.
SECTION 5
DISPUTE RESOLUTION PROCEDURE
We want to know about any problems you may have with our services so we can take steps to resolve the issue. If you have a complaint about the financial product or service to you, please take the following steps:
- Contact
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and inform them of your complaint. You may do this by telephone, email or letter.
- If your complaint is not satisfactorily resolved within 3 business days, please contact our Complaints Manager or put your complaint in writing together with relevant documentation, and send it to:
Complaints Manager
Falconer Bellomo & Company Limited
Suite 404
73 Flinders Lane
Melbourne, VIC 3000
Email:
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When the complaint is received, the Complaints Manager will contact you within 48 hours in relation to resolving your complaint or to advise you of the steps that will be taken to address it. We will try and resolve your complaint quickly and fairly.
- If you still do not get a satisfactory outcome, you have the right to complain in
writing to:
Financial Ombudsman Service Ltd
GPO Box 3
Melbourne Vic 3001
Fax: (03) 9613 6399
Email:
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Web: www.fos.org.au
Tel: 1300 78 0808*
Falconer Bellomo is a Member of the FOS Scheme.
The Australian Securities and Investments Commission ("ASIC") also has a free call info-line on 1300 300 630 which you may use to make a complaint and obtain information about your rights.
* 9am - 5pm AEST. Calls will be charged at the cost of a local call from landlines. Calls from mobile phones will be charged at the applicable rate for your carrier.
